Does Eurostar have Wi-Fi connectivity for Passengers?

Eurostar is the high-speed train service connecting the UK with mainland Europe, and with this versatility, it is important to provide wifi connectivity on its trains for better access. Yes, Eurostar offers free wifi connection at the station and during the journey, named EurostarTrainsWiFi. The set has been done by combining 3G and 4G mobile data signals to create a high-speed and stable network, even in tunnels. However, there are some terms and conditions that passengers must know before accessing the wifi on Eurostar. All passengers can utilize this facility to work or entertain themselves without any restrictions on usage. 

Eurostar Wifi Overview

The Eurostar wifi on board has certain benefits and drawbacks that are related to security due to being a public network. Hence, travelers are advised to use safety devices to utilize this wireless internet connection.

• All Eurostar trains have on-board wifi on every route. 
• Wifi is available at many stations, public areas, and lounges as well.
• When passengers are traveling between Belgium, France, the Netherlands, and Germany in a Premier or Plus class, they will be able to access higher-speed data with better usage allowance.
• For traveling to and from London, all trains will offer free wifi connection throughout the journey.
• This wifi allows VPN usage for safe usage. 

NOTE: Travelers must read all terms and conditions before using this network for personal and confidential purposes. 

How to Connect to Eurostar Wifi?

Eurostar wifi can be connected while following these simple steps. Moreover, they can ask for help from the present staff at the station or on the train if they face any issues while logging in to the wireless connection. 

Step 1. Find the network

Travelers must turn on the Wi-Fi option on their devices and find “EurostarTrainsWiFi” from the available networks.

Step 2. Fill the Form

When they select this wifi, a form will be displayed on the screen, which is essential for connecting. Fill the form and submit, and the portal will direct them to the next option.

Step 3. Connect

Once the form is submitted, they will have to choose the “connect” option to access the internet on their devices.

Step 4. Use the Internet

Post connecting, passengers are free to use the internet for whichever purpose they want, whether for work or entertainment. 

NOTE: There are no requirements to use a password as the passengers will be redirected to the form automatically. If the registration form doesn’t display on the screen after selecting the network, then the user must navigate to register.onboard.eurostar.com in the web browser.

Terms and Conditions on Eurostar WiFi Connection

There are some terms and conditions attached to using Eurostar Wifi Connection that passengers must know before utilizing it. As they will have to agree with all the mentioned conditions by signing up, that primarily states that the users will be responsible for the activities they proceed with the Eurostar wifi, and the usage should be lawful and reasonable. 

1. User Responsibility: Travelers will be responsible for the hardware and software they use to access the service, and it will be their liability to ensure its compatibility.

2. Usage: They must ensure that the wifi connection is used for reasonable purposes and legalised matters, refraining from any immoral and illegal activities with the network. 

3. Data Privacy: The data entered in the sign-up form will be processed as per the laws of data protection, and users will have the right to delete, correct, and access their information anytime.

4. Security: As it’s a public network and open for everyone to use, the risk of potential fraud increases. To prevent this, Eurostar has implemented safeguards in the network, which also saves its devices from any unauthorized access. 

5. Disclaimers: While the service is safe to use, Eurostar will not be liable for any fraudulent activities or for the reliability of the wifi connection. Travelers must use it at their own understanding and risk.

6. Different Connection speed: All passengers have free access to the internet connection, but those traveling in Plus or Premier class receive it a little faster with a larger data allowance.

NOTE: Passengers can use both laptops and mobiles throughout the journey, and there will be no need to change any settings while using the wifi on Eurostar. 

Safety Tips for Using Eurostar WiFi On Board

Travelers must stay cautious while using the Eurostar wifi on trains and at the station, as it’s a public network. Although safeguards have been applied, still recommended to use extra safety measures. 

1. Turn on VPN: Travelers must turn on their devices’ VPN before using the data, as it makes the network more safe for utilizing, especially when using it for confidential purposes.

2. Don’t allow Bluetooth sharing: Always turn off Bluetooth sharing while using any public network, like Eurostar wifi, to avoid the risk of unknown access to the devices.

3. Use Legal sites: Passengers should always be mindful about the sites they are accessing with an open network, as it can put them in big trouble. Unauthorized sites can lead to potential fraud and data theft. 

4. Avoid Sensitive Information: Travelers should not add their personal information while operating on a widespread network and should avoid making any transactions on it. Instead, they can use their mobile data for online banking. 

5. Disable Automatic connections: Users can prevent their devices from automatically connecting to available networks, which can turn out to be harmful.  

Final Words

Travelers will be able to access a free internet connection on all Eurostar-operated trains and routes. The speed of the internet will vary in some places, while people in the Premier or Plus cabins can still enjoy the high-speed network. Although there are no restrictions on using the Eurostar WiFi, users must read all terms and conditions before signing in, as they will have to agree to all. Additionally, Eurostar has already applied safeguards to prevent any unwanted access to users’ data, but it is advised that passengers should turn on their VPN before filling out the registration form.

Frequently Asked Questions