How to Make an Amtrak Reservation: Booking Methods, Ticket Types & Tips

A user-friendly website, mobile app, and customer service options make Amtrak reservations easy and fast. An Amtrak reservation allows passengers to secure a seat, roomette, or sleeper accommodation on a specific train and date. Most routes require reservations, especially popular long-distance and high-demand services. It allows passengers to choose travel dates, departure times, seating class, and additional services such as meals or sleeper rooms.

How to Make an Amtrak Reservation: Booking Methods, Ticket Types & Tips

Different Ways to Reserve Amtrak

Amtrak offers multiple ways, including online, mobile app, on the ticket counter, over the phone, or at self-service kiosks, to make reservations to secure a seat.

Amtrak Reservations Online (Through Website)

The Amtrak official website is the fastest way to reserve a seat. Passengers can simply enter their departure city, travel date, and destination to see all available trains. After making the payment, an eTicket will be sent to the passenger. The website also helps to find Amtrak stations near me.

Mobile App

Another convenient way for ticket reservation is the Amtrak mobile app. It helps to store eTickets and get real-time information. Passengers can simply show the barcode to the conductor at the time of boarding.

Reservation through Amtrak Mobile App

At The Ticket Counter

Some long routes and staffed stations have ticket counters for Amtrak train reservations. The Amtrak station agents will assist with ticket booking, group bookings, or special assistance needs.

Reservation through Amtrak Ticket Counter

Self-Service Kiosks

Many stations have ticket kiosks where travellers can book new tickets, print previously purchased tickets, and make quick changes to existing reservations.

Reservation Amtrak Self-Service Kiosks

Over Phone

Passengers can call Amtrak customer service at 1-800-USA-RAIL (1-800-872-7245) for reservations. TTY/TDD users can dial 711 to connect with a Telephone Relay Service operator. Travellers can also send an SMS to 1-800-872-7245 or use the web chat feature on Amtrak.com from 7 am to 11 pm ET. For group reservations, call 1-800-USA-1GRP (1-800-872-1477).

Amtrak customer service

Types of Amtrak Tickets and Reservations

Amtrak offers different ticket types and reservation options to suit various travel needs, budgets, and comfort levels.

Saver Fare Ticket: It is the most affordable option and is limited. These tickets often have strict rules, meaning they may not be refundable and may allow limited changes.

Flex Fare Tickets: These tickets are fully refundable and can be changed without penalties. 

Value Fare Tickets: These tickets are moderately priced and can be changed with a fee or fare difference. Refunds may be available in the form of travel credits, depending on the route and ticket conditions.

Multi-Ride and Rail Pass tickets: These Amtrak ticket reservations allow a set number of trips between two stations within a specific time frame, while Rail Passes offer flexible travel across multiple routes over several days. It must be activated through “RideReserve” to confirm individual trips.

How to Check an Amtrak Reservation

An Amtrak reservation check is easy through the confirmation number and last name.

  • Open the Amtrak website or mobile app.
  • Tap on “My Trips.”
  • Enter the reservation number and last name to view or manage the reservation.

Additionally, passengers can call customer service at 1-800-872-7245, visit the ticket counter, or use a self-service kiosk to retrieve their reservation using their confirmation number or payment card.

Group and Special Amtrak Train Reservations

Amtrak also supports group and accessible travel, making train travel convenient.

Group Travel Reservation: It allows coordinated seating, simplified payment options, and discounted fares. It requires advance planning and confirmation. A passenger can apply for an Amtrak group reservation.

Accessible Travel Reservations: Accessible Amtrak Reservations accommodate passengers with disabilities, including wheelchair-accessible seating, priority boarding, and assistance at stations.

Military, Senior, Student, and Child Discounts: Eligible travellers can apply Amtrak military discount or special discount during the reservation process online or through customer service.

Note: Read to know more about Does Amtrak offer a senior discount

Changing or Cancelling an Amtrak Reservation

Amtrak provides flexible options to change and cancel reservations online,  through customer service, or over the phone. Refund eligibility depends on the fare type.

Note: Check how to cancel Amtrak tickets.

Tips for Successful Amtrak Reservation Tickets

Following a few simple tips helps to secure the Amtrak tickets in advance:

  • Make Amtrak ticket reservations up to 11 months in advance to secure the lowest prices.
  • Use the Amtrak mobile app for reservations and receive push notifications for gate changes or delays.
  • Arrive at the station 30 to 50 minutes early for special assistance and Amtrak baggage services.

Conclusion!

Amtrak reservations provide a reliable, flexible, and user-friendly way to secure seats, manage trips, and adjust plans as needed. There are several ways to reserve an Amtrak ticket, such as online, by phone, or at a station. Clear fare options, simple reservation checks, and convenient ticket management make train travel comfortable.

Frequently Asked Questions

How can travellers make Amtrak reservations online?

You can book directly on the Amtrak website or mobile app by selecting the route, date, and preferred seating or sleeper option.

Are Amtrak train reservations required for all routes?

Most routes require reservations, especially long-distance and high-demand trains.

Can passengers check their Amtrak reservation online?

Yes, an Amtrak reservation check can be done online using the confirmation number and last name.

Can Amtrak reservation tickets be changed?

Yes, most tickets can be changed, but fare rules and availability are subject to change.

Can travellers book Amtrak tickets and reservations at the station?

Yes, tickets can be purchased at staffed ticket counters or self-service kiosks.

Are discounts available on Amtrak ticket reservations?

Yes, discounts are available for seniors, students, military personnel, children, and more.

Can passengers choose seats during Amtrak reservations online?

Seat selection is available on some routes, while others assign seats automatically.

Aelric Novandar
THE AUTHOR

Aelric Novandar

Aelric Novandar is a rail travel researcher and content specialist at BookMyRails, where she focuses on simplifying train travel for passengers across the United States and Europe. With a strong interest in rail networks, station infrastructure, and passenger experience, Aelric creates well-researched guides covering train routes, stations, schedules, amenities, and practical travel tips.

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